Short-sighted Guerilla Marketing
Wednesday, June 11th, 2008When marketing attempts fail, they often fail very badly…
Last night, I went to Game 3 of the NBA Finals here in Los Angeles (Go Celtics!). I took the Metro, as usual, and got off at the 7th Street stop, which is only a few blocks away from Staples, which is at 11th Street. During the walk, we joined a crowd that was walking from one of the independently-run parking lots, still a few blocks away from Staples. Right outside this particular parking lot were women dressed in bright magenta outfits handing something out. I thought to myself “Yay, free goodies!”
What they handed out was a tidy bundle containing a black t-shirt and a black cap with the “NBA Finals 2008″ logo on them. On the back was the T-Mobile logo. Ahh, I thought. That explains the magenta.
I was really impressed. I’m a sucker for packaging, and the bundle was very nicely rolled and held together with a thick magenta rubber band with T-Mobile on it. A lot of people grabbed them up as we walked the few blocks towards Staples.
After standing in line for a good while, I got to the security checkpoint and was told I could not bring the bundle inside. WHAT? I could bring it back to my car, they said. WHAT? I don’t have a car, I said. My only option was to relinquish the bundle. I saw many others faced with the same option, and after the long wait in line and the parking lot a good walk away, most followed suit and gave the bundle up to security.
And the reason why?
“T-Mobile”
Not being the official wireless sponsor of Game 3 (I believe Verizon was), the powers that be weren’t going to have a crowd filled with T-Mobile logos. And can you blame them?
What I don’t understand is how T-Mobile failed to factor this outcome into their marketing plan. A lot of time, money, and effort went into making those t-shirts and caps, and most of them ended up being thrown away (unless security had other plans for them). A little research would have saved a lot of expense. Handing the bundles out AFTER the game would have been a much better idea.
Maybe T-Mobile (well, the marketing agency) thought they could pull a fast one and get free advertising time during the NBA Finals.
Looks like they were wrong.
