Resume
Vuthy Thorn
EXPERIENCE
June 2006 – February 2009
November 2004 – June 2005
Primary copywriter and coordinator of marketing department projects. Main responsibilities include: the writing of website text, press releases, ad campaigns (both paid and organic), new product copy, email promotions, and monthly customer newsletters; the proofreading and editing of copy from other departments; and the coordination of efforts between the sales and marketing teams to identify and create new promotions. Other duties include the design of seasonal graphics, affiliate banners, and targeted landing pages.
Customer Service Manager
August 2005 – February 2006
First contact for customer service and vendor issues. Resolved and prevented problems
in ordering process, researched market trends, and maintained vendor relationships in
order to secure high-converting products for company catalog.
- Added over 200 new products to catalog which resulted in nearly 80% of all sales.
- Created system and worksheets to determine sources of website traffic and best keywords to target.
Coordinator of International Sales & Distribution
Receptionist/Administrative Assistant
November 2004
June 2004 – November 2004
Responsibilities included extensive international shipping of media and documents, compiling scripts, organizing contracts, and reviewing query letters.
- Promoted to coordinator position after only 5 months as receptionist.
- Showcased company’s catalog at the American Film Market in Santa Monica, CA.
Director of Operations/Assistant to President
May 2002 – May 2004
Sole employee with responsibilities in all aspects of the business, from answering phones and developing packaging for new products to formulating marketing plans and maintaining e-commerce website. Processed, packaged, and shipped out orders daily.
- Increased sales 300% during first year.
- Developed efficient filing system for orders and tracking numbers.
- Executed 2 promotional catalog mailings of 1,500 pieces each time.
- Obtained press coverage of products in InStyle, Fitness, and Self magazines.
SKILLS
Adobe Photoshop, Adobe ImageReady, Adobe Illustrator, Macromedia Dreamweaver, Flash (novice), HTML/CSS, PHP & MySQL (novice), SEO, Constant Contact Email Campaigns, Google AdWords PPC Campaigns, Google Website Optimizer (Multivariate Testing), Affiliate Advertising (CJ), Omniture (advanced web analytics)
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